BeliChuck

Hi everyone. I'm new here. I've been playing Madden forever but this is my first time getting back into it in a couple of years and my first year playing MUT. I just started playing seasons. In my second season I made the Super Bowl. It was 10-10 with a minute left in the 3rd and I just got the ball back when I was thrown off the servers. That has never happened to me in this game and I have a solid connection in the other games I play. Is this a usual occurrence or is there any way to stop that from happening?