Call credit card company and fix it. Then tell sony that you will require GPDR information about your account and the IP addresses that hit your account. Make sony do investigation on the hacking and tell sony that if they don't you will open a case with local police department. That gets the ball rolling in your favor. People get away with fraud like this because of companies like EA and sony - if you make these companies do work they won't penalize you. If you just say "oh no someone got into my account" they will just ban you because you sound like you can be rolled over. Sony and EA rolling over you like the person that took your account.
Call credit card company and fix it. Then tell sony that you will require GPDR information about your account and the IP addresses that hit your account. Make sony do investigation on the hacking and tell sony that if they don't you will open a case with local police department. That gets the ball rolling in your favor. People get away with fraud like this because of companies like EA and sony - if you make these companies do work they won't penalize you. If you just say "oh no someone got into my account" they will just ban you because you sound like you can be rolled over. Sony and EA rolling over you like the person that took your account.