I didn’t take advantage of anything and never have, but coming from the same company that threatens to ban your account every time you call about an issue with coins or cards…I’m not sure why I do the right thing, when they do not. Over the years I’ve called in about missing coins or in one case an expensive card or something and every time, the operator says something to the effect of “if we can’t find what you are talking about, then we will ban your account”. I guess it’s most likely because people try to call and scam. The operators have never demonstrated that they can see or even know what I’m talking about while explaining my issue, and on 1 of the 3 occasions I wasn’t positive I hadn’t spent my coins and misremembered the amount and just wanted them to check because it was half the coins I thought I should have had…but I have declined them investigating further because I’m almost positive they wouldn’t do good investigative work and they would ban me because they couldn’t find what I was talking about. So now the last few times something has happened, I don’t even bother calling which is probably the desired result.
I didn’t take advantage of anything and never have, but coming from the same company that threatens to ban your account every time you call about an issue with coins or cards…I’m not sure why I do the right thing, when they do not. Over the years I’ve called in about missing coins or in one case an expensive card or something and every time, the operator says something to the effect of “if we can’t find what you are talking about, then we will ban your account”. I guess it’s most likely because people try to call and scam. The operators have never demonstrated that they can see or even know what I’m talking about while explaining my issue, and on 1 of the 3 occasions I wasn’t positive I hadn’t spent my coins and misremembered the amount and just wanted them to check because it was half the coins I thought I should have had…but I have declined them investigating further because I’m almost positive they wouldn’t do good investigative work and they would ban me because they couldn’t find what I was talking about. So now the last few times something has happened, I don’t even bother calling which is probably the desired result.