If it's a permanent ban you will get an email. Mine stated "match cheating" for both of my accounts one of which I never played a H2H game on. But I traded 10 elites for 10 powerups between teams and played 2 WL games since I could only play 12 SB games that week since 1 vanished as usual. And in that permanent ban all online tabs are removed including the yard and all of the other items. So if those items are still available then you haven't been hit with the permanent "match cheating" ban. Also contacting EA is a complete waste of time.
If it's a permanent ban you will get an email. Mine stated "match cheating" for both of my accounts one of which I never played a H2H game on. But I traded 10 elites for 10 powerups between teams and played 2 WL games since I could only play 12 SB games that week since 1 vanished as usual. And in that permanent ban all online tabs are removed including the yard and all of the other items. So if those items are still available then you haven't been hit with the permanent "match cheating" ban. Also contacting EA is a complete waste of time.
Edited by senior1500runner