I’m digital. I found where I had both the PS4 and PS5 games downloaded and uninstalled PS4 version. Game is still crashing during the launch video segment.
Have you tried to uninstall and reinstall the PS5 version? I know you said you did an uninstall but are you sure it was the PS5 version you uninstalled? I had this issue with the PS4 version quite a few times and this always fixed it for me.
I’m digital. I found where I had both the PS4 and PS5 games downloaded and uninstalled PS4 version. Game is still crashing during the launch video segment.
Have you tried to uninstall and reinstall the PS5 version? I know you said you did an uninstall but are you sure it was the PS5 version you uninstalled? I had this issue with the PS4 version quite a few times and this always fixed it for me.