On the icon for Madden click on the Options button and go down to versions. If you only see PS4 then you haven't installed the PS5 version. I see both PS4 and PS5 versions there. I don't remember the NXT Level name. It just said PS5 when I did it just after Xmas. Are you the digital version or physical disc?
I’m digital. I found where I had both the PS4 and PS5 games downloaded and uninstalled PS4 version. Game is still crashing during the launch video segment.
Have you tried to uninstall and reinstall the PS5 version? I know you said you did an uninstall but are you sure it was the PS5 version you uninstalled? I had this issue with the PS4 version quite a few times and this always fixed it for me.
Is the PS5 version the one that says NXT Level? It says I have to pay $60+ for it. Thought I could upgrade for free.
On the icon for Madden click on the Options button and go down to versions. If you only see PS4 then you haven't installed the PS5 version. I see both PS4 and PS5 versions there. I don't remember the NXT Level name. It just said PS5 when I did it just after Xmas. Are you the digital version or physical disc?
Edited by whiplash13
I’m digital. I found where I had both the PS4 and PS5 games downloaded and uninstalled PS4 version. Game is still crashing during the launch video segment.
Have you tried to uninstall and reinstall the PS5 version? I know you said you did an uninstall but are you sure it was the PS5 version you uninstalled? I had this issue with the PS4 version quite a few times and this always fixed it for me.