I didn't say he should cater to me, I said that he ignores the tons of legit questions because he has a thin skin and needs to interact with trolls and therefore ignores the legitimate questions most of the time. He focuses on the negative commenters and focus' most of his time on them. Therefore the people who are there for information and "community" as he puts it, are caught in the middle of an immature rant between the community manager and trolls.