Before you conduct a trade on Muthead, you need to understand that this is an open community. That means anyone can join. While there are countless honest members who were looking for legitimate trades, there are those who are looking to steal your coins and cards. If you follow the steps of this guide, you can significantly reduce the chances you'll be scammed in a Muthead trade. Keep in mind that we have thousands of members and cannot be responsible for all of their actions. Trading on Muthead is entirely at your own risk.
The biggest thing you can do to avoid getting scammed is to research the person you are trading with. In nearly all cases, there are signs that suggest that someone is a potential scammer. Here are some steps you can take to get a better idea of how trustworthy a potential trade partner is:
1. Check the User's Profile Page
This user has been around for over 4 years, and has over 1,500 posts. They also publicly share their Gamer ID.
You can find this by clicking on their username anywhere you see it on Muthead. Start with the post count on the top right. Someone with more posts is more active on Muthead and is far less likely to throw away their reputation over a scam. Check the join date under their name. A Muthead member that has been here a while without scamming is less likely to scam you. Check to see if the person has linked their Gamer IDs and they match the Gamer ID they've given you for the trade. A scammer is less likely to share this information.
2. Search the User's Muthead Username and their Gamer ID.
A good place to start is to select "Specific Forums", and check "Scammer Accusations" and "Member Reputations".
You can use our advanced search page. Generally, someone will use a username or Gamer ID in a post about that person, so we recommend setting some custom search options as seen above. If you see any posts mentioning them, they're certainly worth reading to decide if someone can be trusted.
3. Check the User's Community Feedback
By using the Advanced Search, you can easily find Reputation and Vouch threads.
The community of Muthead has organized multiple ways to show their trade history. One of the most popular ones is a Vouch Thread in the Member Reputations section of the forums (many users also link them in their signatures). These threads allow those that do trades with a user to leave feedback about the transaction. Users with a long history of good trades are far less likely to scam. It is a good idea to create one of your own, and link it in your signature so other users can easily view it and leave feedback for you after your trade goes through.
4. Verify the User Is Who They Claim To Be
If someone is claiming to be a Muthead user, make them prove it by sending a Private Message to you.
One of the most common scam attempts happens by someone contacting you outside of Muthead and claiming to be a legit user. The easiest way to protect yourself from this kind of scam is to tell them to send you a message on Muthead confirming their identity. Also, make sure the Gamertag/PSN ID in a Muthead profile is exactly the gamer ID that is contacting you in game. A lowercase "L" can look very similar to a capitol "i"! Lastly, it is always a good idea to keep a detailed record of the trade in case it goes sideways.
Keep in mind that none of this is completely definitive by itself. You must check all of this information and make a judgement call based on everything you find out about a potential trade partner.
If after doing these checks you aren't confident you can trust someone, don't trust that person in a trade. If a deal sounds too good to be true, it probably is. It is better to walk away than to get scammed.
Alternatively, if there is a Muthead member that you both trust, you can ask that person to mediate the trade. In this situation, both traders would give their content to that third person who would ensure each trader receives what was agreed upon. Be sure to use these same steps to determine whether or not you should trust a given trade mediator!
I hope this helps your ability to make an informed decision on whether or not to trust someone on Muthead. Be smart and trade safely!
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Founder/Developer/Community Manager -- www.muthead.com | EA Sports Game Changer | 1-900-Who-Want-It-I-Deliver